Layer 1

PSNC seeks new CEO following Simon Dukes’s resignation from the role

Simon Dukes will remain in post until the end of September, according to PSNC
Simon Dukes will remain in post until the end of September, according to PSNC

PSNC has already started the recruitment process to appoint a new CEO, following Simon Dukes’s resignation from the role, it has announced.

Mr Dukes – who has served as the Pharmaceutical Services Negotiating Committee (PSNC) CEO for the past three years – will remain in post until the end of September, PSNC said in a statement this afternoon (July 20).

He will continue to lead on the work to agree on the arrangements on the 2021/22 pharmacy funding contract in England alongside the NHS and the government, PSNC said.

A PSNC spokesperson told C+D today that Mr Dukes will leave the top job at the English negotiating body to chair Fair for You, a not-for-profit online lending company.

PSNC has already started the recruitment process to hire Mr Dukes’s replacement and further information on this is expected “in due course”.

Stepping down now is “opportune”

Commenting on his resignation, Mr Dukes said that “deciding to step down was never going to be easy, but I do believe now is opportune”.

“It has been an honour to serve as chief executive of PSNC for the last three years, and a genuine privilege to work with such a dedicated, knowledgeable, and unbelievably hard-working senior team and committee,” he added.

Mr Dukes joined PSNC in 2018 from counter-fraud organisation CIFAS. During his tenure, he was responsible for leading the organisation on agreeing on a five-year funding settlement and helped support contractors during the pandemic.

Mr Dukes pointed to several highlights of his time as PSNC CEO, including improved relationships between the negotiator and NHS England & NHS Improvement and the Department of Health and Social Care; the settlement of COVID-19 costs for contractors; and the initiation of the independent review of both PSNC and local pharmaceutical committees.

“Demanding but rewarding role

Mr Dukes said his successor will be able to “engage fully with the changes that will emerge from the independent review”.

PSNC chair Sue Killen thanked Mr Dukes for “all that he has done, and is continuing to do, for community pharmacy”.

Being the PSNC CEO “is a demanding but hugely rewarding role, balancing the extensive stakeholder engagement work needed to support the sector, with the tactical side of the negotiations, and of course, leading a small and incredibly busy team doing complex but vital work”, Ms Killen added.

What do you make of this announcement?

Kevin Western, Community pharmacist

I wonder how much of this is to do with backlash for shaking up the status quo at PSNC? the usual suspects werent happy at the outcome of the enquiry and are trying to regain control.

I would also think its a thankless task from a negotiating standpoint -the chances of success are slim,its not a CV booster! what will he threaten to not do, that some companies will happily do for free if anyone else stops? the concept that a Pharmacist's time (let alone other staff) is valuable is dead as far as PSNC has been concerned for years now, all that mattered was squillionths of a penny profit on purchase price.


That is now coming home to roost.


Ebers Papyrus, Pharmaceutical Adviser

The current negotiating position if that's what you can call it was probably the driver in his resignation. Months if not years to agree to anything, pointless pilots, empty rhetoric from DH, no support from NHSE or GPs, or our CPO. Its a recurring cycle that we've seen for the last 10-12 years.A thank less task, but hey look to at the postives.....

The new CEO has to break these barriers down be very bold, bring it to a head and deal with the fall out. Community pharmacy has seen sustained marginal attrition for over a decade. The only consistent thing has been the professional level of care given by pharmacy teams in these circumstances and the sustained attrition they face. Something has to give................

Angry Pharmacist, Community pharmacist

I hear Matt Hancock is looking for a new job

Dave Downham, Manager

Well I think he's good.

Watto 59, Community pharmacist

I wonder if Dominic Cummings is available ?

Brent Cutler, Manager


Kav Singh, Community pharmacist

Agreed to a horrendous 5 year funding package. Thanks for nothing Simon. Can we appoint someone with some kahunas and not a politician next time.

Mark Boland, Pharmaceutical Adviser

Walking into a negotiating room with your 'kahunas' demanding funding for a sector that continually does things for 'free'?

A sector that is continually servile and deferential to the rest of the NHS? 

A sector that continually submits to ridiculous patient demands under the guise of 'patient care'?

I suggest that you will look 'all hat and no cattle'

Angela Channing, Community pharmacist

I agree with every word of that Mark !

Graham Morris, Design

The PSNC has always had about as much success as a one legged man in a backside kicking contest. Ever since "on cost" was lost, it has been a downhill path. You can only negotiate if you potentially have some form of disguised threat that you could, if all else failed, put into action. There is no such action that a fragmented profession can put into effect.


Axed Locum, Locum pharmacist

....So much easier to find scapegoats rather than the truth. You will not be able to fool the DOH with your disingeneous rhetoric of hardship and poor funding.

If you think you can do a better job than the former CEO's, then put yourself forward for the Job.!!

Job of the week

Pharmacist Manager
Midlands, Cheshire & Dorset
Salary dependent upon experience